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Desktop support job description

Desktop support professionals are the persons who give technical support related to the desktop computer and technology. Desktop support engineers are the ones who help other staff to assist in there work complete there work quickly and perfectly with the help of desktop support. They do the testing of computers, installations, and establish guidelines. They also assist in maintaining and testing the networks. They work in less supervision.

Training the staff on the use of hardware and software systems, troubleshooting of software and hardware systems, and train the staff on the usage of the software is a part of the desktop support job description. They ensure that the networks are working properly. They suggest the management to upgrade the systems. They can also be responsible for maintaining telephone systems.

Desktop support professionals work with the procurement department to purchase the hardware and the software needed. They should check the systems regularly and troubleshoot them when required. It is a part of their duty to travel from one place to another in order to rectify the technical problems.

Qualification and Skills Required

Qualification:

• Completed the bachelors degree in information technology or computer science
• Must have completed the short term course in windows 2000 or XP
• Experience installing software, patches, updates on Desktops, Laptops, Servers

License Requirements –

They don’t need to have a license to operate but as the technology is growing faster the person must have the required certification to operate to avoid chaos afterwards.

Skills required by the Desktop support profession

General Skills Required –

• Solve complex problems.
• High degree of attention required to prevent damage to the systems
• Maintain the External and Internal Relations
• Ability to do two or more tasks at a time
• Well versed in various operating systems.
• Good practical knowledge in solving the problems.
• Must schedule there work in advance
• Sound Knowledge of all the software

Professional Growth

As there is an advancement of technology the professional growth of desktop supporters is also increasing. One can choose this as there career as it is replacing the old technicians due to technological development. Yes this profession demands being updated with the software and other technical aspects due to the constant advancements in the field.

Detective Job Description

A detective job is to make proper investigation of the crime and solve it. Majority of the detectives work for the police department; while few work for other departments; they observe the criminals and gather relevant information that might lead to solving the problem and finally help in getting the criminal arrested.

They make use of modern communication systems and computers to track down the criminals. A robbery or any murder in the area, it is the duty of the detective to find the motive behind the crime and how and why was it done. The most important thing is to make out exactly who did the crime. They should also have enough evidence to support their claim.

Qualification and Skills Required

Most of the detectives who are working currently are retired police officers. This means that a lot of experience is required before a person can think of becoming a detective. A high school diploma is required to become a police officer and a detective.

There is nothing wrong in saying that the person should have worldwide knowledge of everything. At least he should be aware of things happening around him as it is helpful in correlating things when a crime is committed. There are many colleges that provide courses in law, criminology, and police science.

Professional Growth

There is excellent job market for people looking out to make a career as detectives. Crime is not a stop, no matter how hard the authorities try. At times crime is committed under pressure, few times it is pre planned and done with the purpose to take revenge or for the sole purpose of monetary gain. So this is always worked for detectives.

There are many private investigation agencies that hire these detectives to solve their pending cases. A detective can earn comfortably around $ 70,000.

Detention Officer Job Description

A detention officer is also known as a prison officer and is given the responsibility of looking after the security, safety and supervision of the prisoners residing in the jail or any other custody. The detention officer takes care of the prisoners while they await their turn for a trial. The food requirement, first aid or any other health care requirements are looked after a detention officer. The security of the jail or custody is also taken care of by the detention officer

Roles and Responsibilities

The Job Description of a Detention officer is detailed as mentioned below:

Roles of a Detention officer:

• Keep a continuous watch on the prison inmates.
• Look after admission of new prisoners.
• Makes sure the prison is secure.
• Taking care of law and order situation in the prison is the duty of the detention officer.
• Keeping an account of the number of inmates’ is also the duty of the detention officer.
• The detention officer is required to supervise the activities and report any suspicious activities.
• Solve any disputes or problems faced by prisoners.

Qualification and Skills Required

A Detention officer requires a high school diploma and some training in self-defense and fighting with different kinds of weapons. In addition, practical training is imparted about how to handle situations like riots, disturbances or fights

Skills required:

• A detention officer needs to communicate well.
• A detention officer should be able to handle stressful situations.
• Ability to listen patiently to the grievances of inmates and know how to be assertive when required.
• Ability to handle work pressure and manage time effectively is the necessary skill of a detention officer.
• Capable of paying careful attention to minute details forms the basic skill of a detention officer.

Professional Growth:

With an increasing rate of crime that is increasing rapidly the demand for detention officers is going to increase rapidly and it is supposed to increase by a good nine percent in the decade that commences from 2008 to 2018. An experienced detention officer can progress to the position of a correctional sear gent. After gaining further experience, a detention officer may be promoted to a warden.

Development Director Job Description

Whether the business is small or big there is need for a development director in every company. A development director job is to identify opportunities for the development of business. The major role in the development of any organization and its financial prosperity is that of a director. A development director is involved in tasks such as developing relationships with clients, identify new opportunity, look after the sales of the company and undergo negotiations for maximum output.

He should find new ways to sell the products and services of companies and also find new prospective customer or clients. He should have the ability to detect the change in taste of the end consumers and modify the marketing strategy according to that.

Qualification and Skills Required

Credentials and Abilities required

What are the essential requirements to be a development director?

The qualifications and abilities required in a person to become a development director are as follows:

The first requirement is a bachelor’s degree in the field of business administration. A person having a master’s degree will give added advantage to him in finding the job. Some organizations prefer to hire persons having master degree.

He should have worked as a business development officer for at least five to ten years or more.

The person should try to stay in one industry only, so that he gets in depth knowledge of the industry by the time he applies for the development director. Changing from one industry to another will not give him specialization.

The person should have strong interpersonal skills and the ability to develop strong profitable relations with clients.

Professional Growth

The growth in this career is comparable with other fields and positions. Every organization needs a business development director. So you can get hired easily if you have the desired amount of experience, qualifications, and qualities that the company is looking for. The salary part depends largely upon the industry he is working in, the company he is working for, and the performance he is giving to the company. On average a director can earn somewhere around $ 88,000 per year to as much as $ 160,000 per year.

Diesel Mechanic Job Description

The below written article give a brief over view of what the diesel mechanic job description is.

The title of the diesel mechanic is given to the professionals dealing in the maintenance and repair of the diesel engines. Diesel mechanics specialize in more than one category depending upon the category of the diesel engine. However, their job is much tougher than those of the petrol mechanics. They are employed directly in the companies or they work in their own workshops. With experience, the mechanics can also set up their own business.

Basically they are required to pact with the engine of buses, trucks or other vehicles of transport. But they can also repair the engines of the bull dozers, boat, farm tractors, buses and cranes etc.

Diesel mechanics can also upgrade themselves with the latest technology to repair the engines and grab the market attention online and anchor themselves in the field. They also do daily service of the vehicles such as changing their oils, breaking system, diagnosing the problem and the other related issues.

Roles and Responsibilities

Various tasks performed by a diesel mechanic:

• The job of regular service performance, overhauling and checkups of the diesel engines.
• Examines the engines and look for faults if any.
• In case of faults, replacing the faulty part with the new one and reporting it to the owner.
• Maintaining the record of the done jobs on the servicing and repairing of the engines.
• Checking the lighting and electrical system of the vehicles.
• Examination of transmission of the vehicles and assuring their smooth run-up.
• Capability to work in a team.
• Giving training to new employees or workers.
• Safeguarding the people against any disaster.
• Good listening and writing skills.

Qualification and Skills Required

Education / Training:

The individuals aspiring to befall into the diesel mechanic are required to have pre defined education:

• Diploma or associate degree in the mechanical, electrical or automobile engineering from some recognized institution.
• Needs to have formal course of study and training from some registered institute for training.
• Obtaining necessary certification after the clearance of the exam conducted by the authority.
• Driving license.
• Police clearance license.

Skills:

• Knowledge of the computers and the usage.
• Strong communication skills.
• Must be strong physically and mentally.
• Capacity to handle multiple tasks at one time.
• Strong observation skills.
• Calm and composed.
• Conducting research on different issues.

Professional Growth

People having the specialization in this field are having a very good scope in the future. With the proper experience they can approach to the senior positions in the company. They can even become the managers or the supervisors of the organization. With the proper experience they can set up their own business.

However, the job prospects for them are likely to increase and have shown the projection of almost 15-20 percent in the recent years.

Customer Service Supervisor Job Description

This Customer Service Supervisor Job Description would explain in detail what sort of tasks does a customer service supervisor usually does.

A customer service supervisor manages, oversees and administers customer service personnel related to customer services engaged in customer service duties. The work profile of a customer service supervisor is extremely competitive and demanding.

The major intention of this professional is to supervise whether all the clientage are pleased with the service provided by the customer service personnel on the spot. Knowledge is extremely important to handle this designation.

The customer service supervisor requires traveling more and interrelation with the clientage. He or she is also required to work late hours and on weekends to solve the matters of the clientage.

Roles and Responsibilities

Tasks of customer service supervisor:

• The customer service supervisor should organize, arrange, plan, and apply the tactics to meet profits.
• The chief duty of a customer service supervisor is to inspire the group members who straightforwardly interrelate with the clientage.
• Their major aim is to give outstanding service to client issues.
• Their duty is to alert the employees after receiving the phone call from the clientage.
• Their duty is to allot the service permits to the customer service employees and oversee them when they are interacting with customers.
• Guide and help the customer service employees if the agents do not solve the problem.
• They instantaneously make sure whether the customer service agent is allotted to the service call of the client.

• The customer service supervisor is responsible for every action and activity of a customer service representative.
• The customer service supervisor makes sure that the problem is resolved.
• They are also responsible for taking comments from the clientage about the service provided by the employees.
• They report all the conditions of service proceedings to the head of the service department.
• They supervise the presentation of the customer service representative and make sure that the bonuses are given to them based on feedback forms of customers and the total number of service calls.
• They also instruct the clientage and make them know about product usage.

Roles and Responsibilities

Educational Qualification

• The candidate must hold a master’s degree or bachelor’s degree in the related area.
• A diploma or degree in the field of customer services will be an added benefit.

Experience

• The candidate must have 3-4 years of experience in customer service representative field.
• Training is also beneficial.

Skills:

• He or she should have outstanding communication and interpersonal skills.
• Excellent customer service skill is a prerequisite for a customer service supervisor.
• Management qualities must be an inherent skill in case of customer service supervisor.
• Capability to work for long hours is required in certain situations.
• Eager to travel forms one of the main skills of customer service supervisor.
• He or she must have excellent convincing and listening skills.
•  A Customer Service Supervisor needs to have a detailed knowledge of the services and products.
• Capability to work autonomously is the basic skill requirement of a customer service supervisor.

Professional Growth

There are high employment opportunities for this post. This profession is very demanding and extremely competitive.

Customer Service Manager Job Description

Customer service manager job description explains clearly the work that is done by the customer service manager and also his responsibilities. Customer service manager is a person who is accounted to solve the problems of customers. He has to solve all the queries and problems of customers. He has to provide value added services to the internal as well as external customers of the company. He has to delight the customers by giving the accurate information, solutions and services to the customers of the company. He has to serve the customers with politeness and in humble manner.

Their job is tough. Sometimes people may get annoyed with the information or services of the company so it is the responsibility of the customer service manager to look after all these issues and resolve them without getting short tempered. They must have good listening skills. The role of customer service manager is to guide his team members into positive direction. He should motivate the juniors and colleagues to create a positive atmosphere. He should encourage the customer’s service representatives to give growth oriented results.

He manages all the details of customer service representatives and team leads. He must be aware of all the activities of the profile concerned. He manages all the practices and work of his department.

Qualification and Skills Required

Skills and credentials

Every professional requires some basic education. Basic education for him is graduation in any stream. Master degree of management also is taken into consideration by the employers. A work experience of 1 or 2 years helps a person to be a customer service manager. A good experience in a reputed company will definitely help him to learn and grab the opportunity of becoming a customer service manager. Certification or diploma program in handling of customers and customer service also helps in getting a good job as a customer service manager.

Different skills and traits are required to become an effective customer service manager. He should be positive thinker. He should have good communication and interpersonal skills. He has to have good leadership skills. Leadership traits help in winning the growth oriented results.

He should have motor skills. If he motivates his juniors and team lead effectively then they will definitely get the positive results for them and for the company. He should know how to manage all the records of the job profile and his department. He must organize the meetings and interviews with the customers and the clients to listen to their complaints and queries. He must evaluate the records and works of his juniors so that in times of need he will guide them properly and assist them effectively.

Career as customer service manager

Career as a customer service representative is a rewarding career. In the beginning, he may not get high packages but with due experience and knowledge he will get rewarding salary and perks. Average salaries of customer service manager are $70,837. It goes on increase as the experience increases.

The professional growth of customer service managers is very good. After getting a good experience with a reputed company he can move to the next higher profile of the manager. He can get a good salary with additional benefits like bonuses, compensations and all.

Curator Job Description

A Curator is a specialist in the content of cultural heritage. The Curator Job Description is about the requirements and responsibilities of this job. In big organizations, there is more than one curator who specializes in different subjects like ancient art, drawings, and paintings. The Curator is responsible for the acquisition and care of the objects of cultural importance in the museums, galleries, archives, zoos, universities, and colleges, and in government agencies.

Roles and Responsibilities

• Acquirement and care for things that are of importance.
• Conduction of original research and then collection of related documents and objects.
• Preservation of important artifacts and documents like stamps, coins, photographs and other historical objects.
• Packaging and safe transportation of objects.
• Conducting exhibitions and promotional events.
• Managing display and catalogue of the objects.

Qualification and Skills Required

Education / Training:

In order to become a curator the person must have a Master’s degree in the related field like history, art or science. Many large museums require the person to have a Doctorate degree in the same field and additionally the person should have a degree or diploma in marketing, public relations, administration or fundraising.

Some organizations prefer an internship in museum along with a course in museum maintenance.

Skills Required for Curator:

• Knowledge of various fields and being regularly updated about the advancements and new findings.
• Flexibility in work and physical strength.
• Willingness to travel to gather important objects.
• Presentation and marketing skills.
• Regular publications.
• Knowledge of Internet.

Professional Growth

The job prospects are expected on a higher side for these curators. The expected increase in the number of vacancies is about 19% in the coming years. The average salary of these curators is about $59,899 in the government organizations.

As far as professional growth is concerned the curators get regular promotions and can become the Director of the museum with experience.

Criminal Lawyer Job Description

The below written article give a brief over view of what the criminal lawyer job description is.

The criminal lawyers are employed by the clients who are accused of doing a crime scene or murder. They can also sleeve the cases in opposition to a human being who has done the crime. Their jobs are very intriguing and take lot of experience to have the mastery in the legislature.

The criminal lawyer success lies in the ability to present cases and the confidence. They are trained and well familiar with the criminal laws and with fighting the cases. They can also be employed by the public and the private sector. However, their job is limited to the courtroom.

Roles and Responsibilities

Various tasks performed by a criminal lawyer:

• They are required to make the notes, take a look at the previous record of the person and reserve the proofs to strengthen the case in their favor.
• Meeting the witnesses and recording their statement to present in front of the court.
• Taking care of the hearings and take desirable time for subsequent hearing.
• Preparing the logical speech by making use of the defined law suits and terms to protect the accused person.
• Making the contact with the police regarding the FIR and making the review of witness follow up statements.
• Communication with the law clerk and discuss the case with the other attorneys.

Qualification and Skills Required

Education / Training:

Every profession demands certain prerequisites for the position. The person aspiring to become defense attorney is required to pass the degree of bachelor’s in the law stream from the recognized college or university. In addition with that the person is also required to have the proper experience of working as barrister.

In spite of all these, the person also needs to have proper internship program in the recognized Juvenile Court Services or the Juvenile Probation Department in the department of the law and order. And a valid license of practicing law.

 Skills:

• Must be attentive enough to hear details properly.
• Strong communiqué skills.
• Fair coordination skills.
• Understanding of the offense, methods and the weapons used if any.
• Knowledge of the code of conduct for the courts and the law suits.
• Intake the duties from the jury to the court.

Professional Growth

The job outlooks for them are predicted to rise by 20 percent in the year of 2011 to 2020 which is fairly less than as compared to other occupations. However, the job progression in the field can be possible with the experience in the federal departments and by getting the specialization of the master’s degree in law.

Criminal Investigator Job Description

The article mentioned below will give you a brief idea of what is the criminal investigator job description is all about. His work is to see that all people abide by the rules and regulations set by the law of the state and country.
The crime is solved by detaining and identifying a suspect so that he doesn’t indulge in such activities in the near future. The Officers who are professional usually work alone or sometimes in teams to solve a case.
He looks for clues and conducts interviews and closely observes the entire case. Some cases are solved in no time, that all depends on the capabilities and the things that are required to solve particular case.

These crime solvers have a valid degree in lab technology and these technologists help in unearthing the crime details.
They carefully analyze the scene and collect the required pieces of evidence like a fingerprint, cloth samples, weapons or foot prints, taking photographs and then these proofs are sent to the forensic lab for further study of investigation.

The Criminal Department has many branches such as homicide, murder, undercover operations, burglary, juvenile-crime and sexual assault.
Criminal investigators services are needed in both fields that is government and as well as in private. The fields he can apply in are Crime Scene Investigation, Forensic Analyst, Managing and Identification department and fingerprint Specialist.

Roles and Responsibilities

These professionals work as private detectives hired by some agencies and various government departments. Their demand is more in the private sector.
Various tasks performed by a Criminal Investigator:
• Gathering of Evidence from the crime scene in form samples of hair, skin, clothes, and fingerprints and taking photographs related to the crime.
• Sending the proofs to the forensic lab for further investigations.
• Conducting interviews of victims, witnesses, and suspects.
• Issuing search and arrest warrants.
• Preparation of a report which is based on gathered evidence and testimonies.
• Establishing the identity of the victim or the suspect.
• Linking a suspect with the scene where the crime was committed.

Qualification and Skills Required

Education/Training:
• Should have Masters Degree in Criminology/Sociology/Psychology.
• Masters Degree in Forensic Science.
• Should have an experience of 0-2 years.

Skills:
• Should have strong communicative and interpersonal skills.
• Should have complete knowledge of the law and court proceedings.
• Should have the ability to work for a longer period of time.
• A Bachelors Degree is required in Criminal Justice, Sociology, and Psychology.
• Should work in a team in order to solve an existing case.
• Professional Growth

Job prospects

• They are in huge demand and work for all sectors which includes government and as well as private.
• These professionals work as private detectives hired by some agencies and various government departments.
• Their demand is more in private sectors.

Crime Scene Investigator Job Description

A crime scene investigator’s job is a very interesting job for anyone. It has very interesting tasks to be performed that help police to crack important crimes. A crime scene investigator job description, as mentioned below highlights all such interesting facts about the job.

A crime scene investigator is someone who visits the crime scene. Investigators collect evidence from the scene of the crime. They collect different types of evidence from the spot, it may be blood, clothes of the person who is dead as well as the one who killed him, they also collect other evidence like a cigarette, or if a bottle of wine is found on the spot, they also collect hair, slippers and everything that is found on the spot. After they collect this evidence, they take them to the forensic lab where forensic scientist performs different experiments and perform the different test. The crime scene is the spot where people from the different fields come to like people from a science background as well as people from the law department and people from the intelligence bureau.

Crime scene investigator is the person who goes to the spot where crime has occurred, there he looks for the different evidence and collects those evidences from the spot. He carries all the basic equipments with him and collects the dried blood from the spot with the help of the equipment, so that he doesn’t have to touch the blood and if any fingerprints are there on the floor it doesn’t get removed. Crime scene investigator also looks for the fingerprints on the floor, they have the kit where they have black and brown powder, they spray that powder on the floor and after that they collect the evidence from the spot.

They take care of every evidence that is found on the spot for, example, if a sweater is found on the spot, they don’t use their hands to pick them, they use tweezers to pick them so that if any evidence is there on the sweater, it won’t get lost and if any cocaine powder or any drug is there on the sweater, it doesn’t get washed away. So in order to pick the evidence, they use special tools so that not even single evidence is lost, because sometimes even single evidence is enough to solve the case, so each and every evidence is important and handled with care.

Roles and Responsibilities

• In order to become a crime scene investigator one should have at least a four-year degree in forensic sciences or a degree in criminology.
• One should be well aware of the software that is used for the examinations of the evidence that is collected from the crime scene.
• He should also be very intelligent with sharp brains so that he collects evidence from the scene of the crime.
• Another most important thing in him should be the honesty
• He should be very honest in his work and should work for the welfare of society not for the criminals.
• He should be faithful to his country as well as the people living in the country.
• He should be loyal and dedicated to his work.
• Scientific training is also necessary to be a crime scene investigator.

Skills required by the crime scene investigator

Crime scene investigator should have sharp mind and should be very intelligent. Following are the skills that describe the crime scene investigator:

• They do the visual examination of the crime scene, so they should be very intelligent.
• Since the crime can take place at any time, they should be very hardworking and ready to work at any time.
• Should be able to work in any kind of environmental conditions.
• Should be loyal in his or her work
• Should work for the welfare of the society as well as for the country not for the criminals.
• Should be able to work as a team.
• Good communication skills as well can guide his team properly.
• Should be able to handle the evidences that are found on the crime scene carefully.
• Should be well aware of the tools and equipments that are used during the crime scene investigation.
• Should know how to interview the witness and able to investigate the crime with the help of clues that are found on the spot as well as the clues given by the witness.

Professional growth:

These days society is full of crimes, every day we hear someone getting killed or some accident taking place, so at the crime scene we need crime scene investigator who looks for the evidence and helps the police to solve the case, so there are many job opportunities for the crime scene investigators.

They play a very important role in our life as they help in providing justice top the people who are killed by the criminals. So they can get a job in the central bureau of the investigation department or they can work for many detective agencies so there are many job opportunities for crime scene investigators.

Credit Manager Job Description

The below written article give a brief over view of what the credit manager job description is.

Credit managers are the individuals who work to set up the procedures and policies for the credit application processes. They work to maintain the credit of the customers of the company. The credit managers examine and overlook the danger of approving the credits for the customers. Thus, they are chargeable for the whole credit permission process. They are also members of the financial team of the company. Changes in that are assuring the stability of the company.

The credit managers give the facility to the large and lending companies offering services or goods. However, they need several years of experience to work as credit managers.

Roles and Responsibilities

Various tasks performed by a credit manager:

• Maintaining the policy of the credit corporate.
• Manages the files for the customer credit.
• Accept or reject the staff credit recommendations.
• Monitors the granting of credit.
• Maintain a good relationship with customers.
• Give training to the credit employees.
• Assessing department performance.
• Manages the application of the fees.

Qualification and Skills Required

Education / Training:

• A bachelor’s degree in finance.
• A degree in any connected field can also be attained.

Skills:

• Good motivation and communication skills.
• Good judgment.
• Business skills.
• Strong skills for organization.
• Strong computer skills and Mathematical skills.
• Work under pressure.
• Knowledge of the laws related to credit.
• Proper management of time.
• Aptitude to scrutinize numerical data.
• Must meet up estimated deadlines.

Professional Growth

In the years to come, there will be very vast career options for credit managers. They with their experience can become the supervisors of the company. They can be employed in various companies like in the public and private organizations, non-profit firms. With the experience, they can also progress to the supervisors, managers, etc.